Efficient and reliable customer services are - or should be - a priority for all forward-thinking businesses.
Today's forward-thinking companies and organisations need to keep focused on the business they're doing today but must be mindful that the funnel of future leads, clients and customers doesn't dry up.
With 144.8 billion sent every day, email continues to be a vital channel for customer service.
Social Media Response Management solution, helps companies manage incoming and outgoing online interactions to maximise customer interactions and strengthen brand value.
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